Legal
Privacy policy
How Arena Hair & Beauty collects, uses and protects your personal information.
Last updated: 16 November 2026
Who we are
Arena Hair & Beauty ("we", "us") is a hair and beauty salon at 123 High Street, London. We are responsible for the personal information you share with us. Contact us at hello@arenahairandbeauty.co.uk with any privacy questions.
Information we collect
- Your name, phone number and email address when you book or contact us.
- Appointment details and notes you choose to share, such as treatment preferences.
- Patch test results and relevant information needed to carry out treatments safely.
- Basic, anonymous website usage data to help us improve the site.
How we use it
- To manage and confirm your appointments.
- To contact you about your booking, for example reminders or changes.
- To keep you safe during treatments.
- To send offers and news, only if you have agreed to receive them.
Legal basis
We process your information to provide the services you request (contract), to meet our legal obligations, and with your consent for marketing. You can withdraw consent at any time.
Sharing your information
We never sell your data. We only share it with trusted providers who help us run the salon, such as our booking and messaging tools, and only as needed.
How long we keep it
We keep client records for as long as you are an active client and for a reasonable period afterwards, unless the law requires us to keep them longer.
Your rights
Under UK GDPR you can ask to access, correct or delete your information, or object to how we use it. Email us to make a request. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website uses only essential technology needed for it to work. If we add analytics or marketing cookies in future, we will ask for your consent first.